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Eviews 8 - Client configuration for Virtualisation

Posted: Mon Aug 05, 2013 6:02 am
by stuben32
Hi,

I am trying to virtualise Eviews 8 for delivery using Application Jukebox from Numecent - http://www.numecent.com/products/applic ... kebox.html
This is going to be our primary delivery method for student workstations from September.

I have "captured" the install on a reference machine that was installed with our serial number and cloning key (its a unlimited lab environment), and i then virtualised the application and have been able to deliver it and it works fine

However, the problems start when i even make small changes post install and then try to re-virtualise the application - Even just unticking show the splash screen tick box, will cause the re-virtualised app to display the following message when i delivered it and try and run it

Unable to obtain licence from server "servername": client machine has not been properly prepared for lab licencing.

Again, all was fine after intially installing, capturing, deploying and running so isnt like its a firewall issue

I'm stumped and any help would be appreciated.

Regards

Stu
Desktop and Systems Support Engineer
University of Hull

Re: Eviews 8 - Client configuration for Virtualisation

Posted: Thu Aug 08, 2013 2:52 am
by stuben32
After some testing it looks like its the process of generating the labinfo.txt and licached.txt files is causing my problem.

When it's 1st installed but not yet run, the labinfo.txt contains the name you use to install the client and partial serial number i guess a hash of cloning key/machine name??? If i distrubute it at this point it runs Ok - but means the client isnt configured for date etc.

When you run it 1st time, it talks to lic server as the labinfo.txt changes to include the name on the serial info,the hash info changes and you also get the licached.txt created. If i distribute and run after doing this, so the files are created, it fails.

Re: Eviews 8 - Client configuration for Virtualisation

Posted: Thu Aug 08, 2013 7:54 am
by EViews Steve
Hi stuben:

After a cloned machine has run EViews for the first time, it local lab license on that machine becomes "tied" to that machine so your users can't copy it and run it elsewhere.

So, make a copy of the labinfo.txt file BEFORE you run EViews. If you run EViews and you need to reset it back, delete the licached.txt file and replace the labinfo.txt file to the version before you ran it. Then you can make the image again.

Steve