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EViews 11 crashes when using fetch to get data from FRED
Posted: Fri May 17, 2019 3:14 pm
by MCD_nz
Hi,
When using EViews11, 64bit in Win10, EViews crashes on the fetch(m) command in the following program:
'Load US unemployment rate
wfcreate(wf=gas) m 2006m12 2013m12
dbopen(type=fred, server=api.stlouisfed.org/fred)
fetch(m) unrate
close FRED
The program works fine in EView10
Re: EViews 11 crashes when using fetch to get data from FRED
Posted: Fri May 17, 2019 3:22 pm
by EViews Gareth
Thanks. We'll fix.
Re: EViews 11 crashes when using fetch to get data from FRED
Posted: Sat May 18, 2019 10:49 am
by EViews Steve
We'll take a closer look on Monday, but we did just release a patch that had a fix for refresh & fetch. You might try getting the patch to see if the crash has already been resolved.
Re: EViews 11 crashes when using fetch to get data from FRED
Posted: Mon May 20, 2019 7:00 am
by EViews Steve
Crash has been confirmed. We'll post a fix as soon as possible.
Re: EViews 11 crashes when using fetch to get data from FRED
Posted: Mon Jul 22, 2019 8:33 am
by mtrebing
Was wondering if this was fixed. I am having a problem with Haver retrieves using EViews 11 on Win 10 as well.
Using July 12, 2019 build. Here is the error: "Database Error: FRED library error: 'Error HRESULT E_FAIL has
been returned from a call to a COM component.'" My registry setup is same as Eviews 10 and it is working fine.
Re: EViews 11 crashes when using fetch to get data from FRED
Posted: Mon Jul 22, 2019 9:25 am
by EViews Jason
1)The previously reported bug has been fixed.
2)You said you were
having a problem with Haver retrieves using EViews 11 on Win 10 as well.
Using July 12, 2019 build. Here is the error: "Database Error: FRED library error: 'Error HRESULT E_FAIL has
been returned from a call to a COM component."
Just to clarify, were you getting a FRED error when fetching from Haver? Or were you getting a different error?
3)From EViews 11, try typing the
regcom command into the EViews command window and then pressing the Yes(all) button.
This will reregister all the EViews 11 components. This however may break EViews 10 fetching functionality but should fix all FRED/EViews 11 issues.
Re: EViews 11 crashes when using fetch to get data from FRED
Posted: Mon Jul 22, 2019 9:36 am
by mtrebing
Yes, the problem occurs when I do a Fetch FRED::variable command.
I ran the regcom, and reregistered. Still having the problem, however. I did get an error: failed to register com automation and OLE. Possibly a security setting here?
This is a new machine so there are no EViews 10 leftovers. But I am considering installing an EViews 10 license on same machine to get around this problem. Sounds like that might create its own problems.
Re: EViews 11 crashes when using fetch to get data from FRED
Posted: Mon Jul 22, 2019 2:11 pm
by smr01
I am having a similar issue with a work file that has Fred Links. The error message is below and the variables change from try to try.
Unable to refresh series from database link: fred::dexcaus
fred::lns14000024 fred::wgs10yr fred::wslb20.
I noticed that the refresh hangs and a "Not Responding: message flashes on the title bar. It was working before the last patch.
I am using EV10 July 19 Version and I did do a regcom.
Re: EViews 11 crashes when using fetch to get data from FRED
Posted: Mon Jul 22, 2019 2:52 pm
by EViews Jason
mtrebing,
Can you send me an email to
Jason@eviews.com and refer to this thread? I'd like to have you run some tests.
smr01,
The FRED web servers appear to be a bit flakey. The responses from their servers are inconsistent. For the same series, we would sometimes get an 'unexpected content server' error (after a long delay) but if we immediately tried fetching again, the series would fetch fine.