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Crash
Posted: Mon Nov 14, 2016 6:25 pm
by tomerstern
I have two datafilee I'm working with, and if I use either for more than a couple minutes it crashes :(
I'd attach the files, but when I press the "attachments" tab below, the files are grayed out and not linkable.
Can I have some pointers?
Re: Crash
Posted: Mon Nov 14, 2016 6:26 pm
by startz
First thing is always...what version are you using and what's the build date?
Re: Crash
Posted: Mon Nov 14, 2016 6:28 pm
by tomerstern
The Student Version (Not lite), and it says that its up to date. I just bought it the other day actually
Re: Crash
Posted: Mon Nov 14, 2016 6:31 pm
by startz
When you click on add files under attachments what happens?
Re: Crash
Posted: Mon Nov 14, 2016 6:35 pm
by tomerstern
It pulls up my finder, but won't let me attach any Eview files (or R or STATA files for that matter)
Re: Crash
Posted: Mon Nov 14, 2016 6:38 pm
by startz
Ah, so you're on a Mac. That'll be useful for the EViews folks to know.
Frankly, everything you've said so far suggests you're doing things right. So you're probably going to have to wait for a response from EViews. It might help them if you can tell them anything more about which OS you're running.
Re: Crash
Posted: Mon Nov 14, 2016 6:40 pm
by tomerstern
Okay thanks,
I tried uninstalling and re-installing but that didn't change anything either.
And I'm running OS 10.11.1
Re: Crash
Posted: Mon Nov 14, 2016 7:13 pm
by EViews Gareth
Could you email the files to
support@eviews.com