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Cannot open existing file

Posted: Wed Oct 21, 2015 9:45 am
by helloworld87
Hello folks,

I want to open a file on my desktop via eviews but always I get the error that file x was not found on disk, but it is definetely on my disk. What is the error? Please help me.

Thank you

helloworld87

Re: Cannot open existing file

Posted: Wed Oct 21, 2015 10:08 am
by EViews Gareth
Could you provide more information, such as the version of EViews you're using, the operating system you're using, how you're opening the file, etc..?

Re: Cannot open existing file

Posted: Wed Oct 21, 2015 11:30 am
by helloworld87
Hi,

I am using eviews 7 on windows 7. I am just clicking on a specific wf1 file and then I get the message that this file is not existing. How is this possible?

Thank you for your help.

Kind regards
hellworld87

Re: Cannot open existing file

Posted: Wed Oct 21, 2015 11:48 am
by EViews Jason
Please post a screenshot of the error or send a screenshot to support@eviews.com.

Do you have any non-English characters in the path or filename?

Re: Cannot open existing file

Posted: Wed Oct 21, 2015 12:22 pm
by helloworld87
Hello,

I uploaded the the image. Thank you for your help.

Kind regards
helloworld87

Re: Cannot open existing file

Posted: Thu Oct 22, 2015 11:09 am
by EViews Jason
What happens when you select file->open->workfile? Does this work?

I would also select help->EViews update and verify you have the latest version installed.