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Eviews 8.1 Crashing on Help

Posted: Sun Feb 01, 2015 4:56 pm
by econmiller
I can't seem to pull up any references in 8.1 via the help menu. The program hangs terminally or flat out crashes. Have 64 bit version, build Jan 12, 2015.

Re: Eviews 8.1 Crashing on Help

Posted: Sun Feb 01, 2015 5:26 pm
by EViews Gareth
You mean you can't launch any PDFs?

Re: Eviews 8.1 Crashing on Help

Posted: Mon Feb 02, 2015 8:43 am
by econmiller
Correct. Nor can I launch the F1 help function. More of a nuisance than anything.

Re: Eviews 8.1 Crashing on Help

Posted: Mon Feb 02, 2015 8:51 am
by EViews Gareth
If you navigate to the EViews installation directory (usually c:\program files\eviews 8), do you see a folder called Docs? If so, does it have PDFs inside it? If so, can you open them outside of EViews?

Re: Eviews 8.1 Crashing on Help

Posted: Tue Feb 17, 2015 8:28 am
by EViews Steve
Are you running on Windows 8?