Eviews 8.1 Crashing on Help

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econmiller
Posts: 19
Joined: Wed Nov 04, 2009 6:22 pm

Eviews 8.1 Crashing on Help

Postby econmiller » Sun Feb 01, 2015 4:56 pm

I can't seem to pull up any references in 8.1 via the help menu. The program hangs terminally or flat out crashes. Have 64 bit version, build Jan 12, 2015.
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EViews Gareth
Fe ddaethom, fe welon, fe amcangyfrifon
Posts: 13583
Joined: Tue Sep 16, 2008 5:38 pm

Re: Eviews 8.1 Crashing on Help

Postby EViews Gareth » Sun Feb 01, 2015 5:26 pm

You mean you can't launch any PDFs?
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econmiller
Posts: 19
Joined: Wed Nov 04, 2009 6:22 pm

Re: Eviews 8.1 Crashing on Help

Postby econmiller » Mon Feb 02, 2015 8:43 am

Correct. Nor can I launch the F1 help function. More of a nuisance than anything.
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EViews Gareth
Fe ddaethom, fe welon, fe amcangyfrifon
Posts: 13583
Joined: Tue Sep 16, 2008 5:38 pm

Re: Eviews 8.1 Crashing on Help

Postby EViews Gareth » Mon Feb 02, 2015 8:51 am

If you navigate to the EViews installation directory (usually c:\program files\eviews 8), do you see a folder called Docs? If so, does it have PDFs inside it? If so, can you open them outside of EViews?
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EViews Steve
EViews Developer
Posts: 844
Joined: Tue Sep 16, 2008 3:00 pm
Location: Irvine, CA

Re: Eviews 8.1 Crashing on Help

Postby EViews Steve » Tue Feb 17, 2015 8:28 am

Are you running on Windows 8?
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