Eviews 9.5 crashing randomly

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kkotarac
Posts: 3
Joined: Mon Feb 08, 2016 7:28 am

Eviews 9.5 crashing randomly

Postby kkotarac » Fri Jan 22, 2021 2:26 am

I have been using Eviews 9.5 Standard Edition (May 11 2016 build) for many years without any problems. Recently in my company we changed operation system from Windows 7 to Windows 10 (version 2019 LTSC) and since then Eviews has been crashing randomly. When Eviews crashes I don't get any error notification - it just closes and I lose my unsaved work. Are there some incompability issues of these versions of Eviews and Windows? What can I do to solve this problem?

Thank you for your help!

EDIT: In Windows Event Viewer I have found that Windows module that caused Eviews to crash is: COMCTL32.dll, version: 6.10.17763.1637.

Best regards,
Karlo

EViews Gareth
Fe ddaethom, fe welon, fe amcangyfrifon
Posts: 13307
Joined: Tue Sep 16, 2008 5:38 pm

Re: Eviews 9.5 crashing randomly

Postby EViews Gareth » Fri Jan 22, 2021 7:12 am

Try uninstalling and then reinstalling.
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