Dowload series from DatastreamEDX uing EViews

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Debora_user
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Dowload series from DatastreamEDX uing EViews

Postby Debora_user » Thu Mar 28, 2024 8:37 am

I am trying to download some time series from DatastreamEDX using EViews 13. The DatastreamEDX Picker works correctly, but if I click on a series to download it on EViews, the error message attached appears. "Fetch" function works properly.
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EViews Steve
EViews Developer
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Re: Dowload series from DatastreamEDX uing EViews

Postby EViews Steve » Thu Mar 28, 2024 4:57 pm

Please report this error to Datastream, the developers of the DatastreamEDX.

https://developers.lseg.com/en/api-cata ... eb-service

Steve

Debora_user
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Joined: Wed Mar 27, 2024 7:02 am

Re: Dowload series from DatastreamEDX uing EViews

Postby Debora_user » Fri Mar 29, 2024 2:34 am

I have already reported the problem to Datastream. According to the developers, the issue is linked with EViews, as their Navigator works as expected.

EViews Gareth
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Re: Dowload series from DatastreamEDX uing EViews

Postby EViews Gareth » Fri Mar 29, 2024 5:58 am

Yes, but they wrote the EViews bit too :)
Follow us on Twitter @IHSEViews

EViews Steve
EViews Developer
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Re: Dowload series from DatastreamEDX uing EViews

Postby EViews Steve » Fri Mar 29, 2024 7:30 am

Do you have an older version of EViews where this query currently works? -- meaning is this error new with EViews 13 only? Or is it happening regardless of version?

The javascript error you reported seems to not like something that is happening inside of their "returnItemsToHost" function which I presume means they encountered an error while taking to EViews, but I don't think anything has changed between older versions of EViews and the current one when it comes to our EDX interface.

Debora_user
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Joined: Wed Mar 27, 2024 7:02 am

Re: Dowload series from DatastreamEDX uing EViews

Postby Debora_user » Tue Apr 02, 2024 12:44 am

It is happening regardless of the version. The download had been working properly in EViews 13 until about a month ago, then this error appeared.

EViews Steve
EViews Developer
Posts: 798
Joined: Tue Sep 16, 2008 3:00 pm
Location: Irvine, CA

Re: Dowload series from DatastreamEDX uing EViews

Postby EViews Steve » Tue Apr 02, 2024 7:49 am

Hmm, that really makes it sound like it's a problem with the DatastreamEDX itself.

Please provide this info to them along with the specific item you're trying to fetch so they can reproduce the issue.

Steve

Debora_user
Posts: 4
Joined: Wed Mar 27, 2024 7:02 am

Re: Dowload series from DatastreamEDX uing EViews

Postby Debora_user » Fri Apr 05, 2024 7:30 am

You were right. The problem has been solved by Datastream's devolopers. Thank you.

EViews Steve
EViews Developer
Posts: 798
Joined: Tue Sep 16, 2008 3:00 pm
Location: Irvine, CA

Re: Dowload series from DatastreamEDX uing EViews

Postby EViews Steve » Fri Apr 05, 2024 7:38 am

Great! Thanks for the update.


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