Eviews is closing right after opened

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alsantiagoabreu
Posts: 2
Joined: Wed Dec 02, 2020 7:07 am

Eviews is closing right after opened

Postby alsantiagoabreu » Wed Dec 02, 2020 9:20 am

Hello guys,

I'm facing a problem with EViews in a server just with some users. These users are trying to open EViews but after the initial screen shows up it closes instantly.
I need help...

EViews Gareth
Fe ddaethom, fe welon, fe amcangyfrifon
Posts: 13294
Joined: Tue Sep 16, 2008 5:38 pm

Re: Eviews is closing right after opened

Postby EViews Gareth » Wed Dec 02, 2020 9:50 am

What's the version number and build date of EViews? (Help->About EViews). If you can't see the build date because EViews closes, try manually updating them to the latest version:
http://eviews.com/download/download.shtml
Follow us on Twitter @IHSEViews

alsantiagoabreu
Posts: 2
Joined: Wed Dec 02, 2020 7:07 am

Re: Eviews is closing right after opened

Postby alsantiagoabreu » Wed Dec 02, 2020 10:18 am

Hi, I can open Eviews, but other users can't...
This is the information asked >Enterprise edition - Jun 4 2019 build
Serial number: 10k00045

EViews Gareth
Fe ddaethom, fe welon, fe amcangyfrifon
Posts: 13294
Joined: Tue Sep 16, 2008 5:38 pm

Re: Eviews is closing right after opened

Postby EViews Gareth » Wed Dec 02, 2020 11:05 am

Try updating to the latest.
Follow us on Twitter @IHSEViews


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