RETRIEVING SERIAL NUMBER ALTERNATIVES

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DUM00
Posts: 2
Joined: Mon Jan 11, 2016 8:30 am

RETRIEVING SERIAL NUMBER ALTERNATIVES

Postby DUM00 » Mon Jan 11, 2016 8:38 am

Hi

I bought eviews 8 SV a few months ago via (IHS Online Store) {http://shop.ihs.com/buy/en/ihs/} . I´ve installed it successfully, however, i had to format my PC and lost my serial number :( .

I can access my account in the IHS Online Store and see the order details of the EViews i bought (Order number, order date, billing and shiping info), but i can´t see the serial number anywhere.

I´ve tried contacting IHS Customer Care with no success (they´re not asnwering at all).

Is there any alternative way, beside IHS customer care, to retrive my serial number?

Best regards from Mexico.

EViews Gareth
Fe ddaethom, fe welon, fe amcangyfrifon
Posts: 11190
Joined: Tue Sep 16, 2008 5:38 pm

Re: RETRIEVING SERIAL NUMBER ALTERNATIVES

Postby EViews Gareth » Mon Jan 11, 2016 9:22 am

Just email sales@eviews.com with your order information.
Follow us on Twitter @IHSEViews

DUM00
Posts: 2
Joined: Mon Jan 11, 2016 8:30 am

Re: RETRIEVING SERIAL NUMBER ALTERNATIVES

Postby DUM00 » Mon Jan 11, 2016 2:22 pm

Thank you so much Gareth.

I did what you told me and i already have my serial number back :).

curquiza
Posts: 1
Joined: Mon Jul 03, 2017 11:50 am

Re: RETRIEVING SERIAL NUMBER ALTERNATIVES

Postby curquiza » Tue Jul 04, 2017 10:08 am

Hello,

That´s is me again, Prof. Carlos Urquiza from the School of Economics at U.M.S.N.H. in Morelia, Michoacán. México.
Our problem here is, that pupil Isabel Cruz Ezquivel had installed on an older loptop, EViews version 9 the student lite version.

What I did was, since I´m the computer support guy here at school, I installed on her computer but it was stolen including her cel phone where she keapt the licence number she was given and since a new installation and registration was entered again, the system returned saying that her licence had expired under her name.

Our question now is, if it is possible to re-register and been able to obtain a new permit to use the EViews student version, and complete a whole new installation on Isable´s new computer?

Thank you in advance,

Prof/cuv
fevaq/umsnh/gdc

From tortilla land

EViews Gareth
Fe ddaethom, fe welon, fe amcangyfrifon
Posts: 11190
Joined: Tue Sep 16, 2008 5:38 pm

Re: RETRIEVING SERIAL NUMBER ALTERNATIVES

Postby EViews Gareth » Tue Jul 04, 2017 12:01 pm

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