Eviews 7 crashes when forecasting from state-space

[Novi]

Dear eviews experts,

I think I have found a bug (or something similar) in eviews 7 (premise: my version is totally up to date, i downloaded and installed the last patch just now)

I have a long of program where at the end I make forecasts n=2 steps ahead from a state space model.
Each time I run it when the program arrives to the point of the forecasts it inevitably crashes do you have any idea of what's happening?

Hope you can help, it is quite urgent...thanks

[startz]

You might want to post your workfile and program so the EViews folks can try to reproduce the bug.

[EViews Gareth]

Also, tell us your build date (from Help->About EViews).

[Novi]

Hi! thx for your prompt replies
I have send the files to your support email and as I said before my build is the latest one, 7.2 updated with the November '12 patch.

Hope I will hear from you soon

[Novi]

Hello,
did u receive my files to the email address support@eviews.com ?

[EViews Gareth]

Yes, we're investigating.

[Novi]

thanks! hope 2 hear from u soon!

[EViews Glenn]

The problem is that there is an error in your program that we weren't anticipating and have done a poor job of handling. Your sspace forecast is trying to do a two-period-ahead forecast with a forecast sample of 1 observation. It can't do this and issues an error, which we don't handle very well (unless you consider crashing good error handling--which I don't ). I've put a fix into the code base for this and it should appear in the next update.

The two-period-ahead forecast error problem is one you'll have to fix yourself

[Novi]

Dear Glenn
Of course I will handle the error myself but still it is good that u could put a fix into the crash itself...
it is difficult to correct errors if eviews gets stuck and I need to reboot every time!

Thank you very much,

[EViews Glenn]

Patch should be posted. Let us know if you have any other problems.