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EV11 crash when working with GeoMap

Posted: Tue May 14, 2019 2:48 am
by Wiz_Ven
Dear guys,
I'm working with GeoMap and eviews 11 crashes every time I change some settings.

Re: EV11 crash when working with GeoMap

Posted: Tue May 14, 2019 6:11 am
by EViews Gareth
Would you mind providing some more details?

What settings are you changing?

Even better, could you provide the files?

Re: EV11 crash when working with GeoMap

Posted: Tue May 14, 2019 8:53 am
by Wiz_Ven
Dear Gareth,
I simply downloaded a map of the USA taken from an American government website. Since I am interested in the contiguous US map (i.e., 48 states) I remove the two states that do not interest me from the main menu. I save the map on the Eviews file and as soon as I open it the software crashes. Similarly, if I try to save the map as an image ("freeze"), Eviews crashes.

Re: EV11 crash when working with GeoMap

Posted: Wed May 15, 2019 8:21 am
by EViews Jason
Can you post the link of the shapefile you are using or send me the file directly to jason@eviews.com? I will need the prj, shp, shx, dbf, and any other optional files.

What procedure are you using to remove the unwanted states?

Re: EV11 crash when working with GeoMap

Posted: Wed May 15, 2019 9:00 am
by Wiz_Ven
Thank you for your reply. You find the map in the attached file. I have uploaded the GeoMap simply using "New Object" -> "GeoMap" and selecting the prj file. Then I have removed the unnecessary states unselecting from the visibility states option under "Appereance".

Re: EV11 crash when working with GeoMap

Posted: Thu May 16, 2019 11:07 am
by EViews Jason
We are unable to produce the reported behavior.

What is your EViews build date (select Help->About EViews)?

Is your copy up to date (select Help->EViews update)?

Re: EV11 crash when working with GeoMap

Posted: Thu May 16, 2019 12:44 pm
by Wiz_Ven
My build date is May 15 2019. I have tried again but eviews crashes when you try to save the map pushing the button "freeze".

Re: EV11 crash when working with GeoMap

Posted: Thu May 16, 2019 12:45 pm
by EViews Gareth
Which states did you remove?

Re: EV11 crash when working with GeoMap

Posted: Thu May 16, 2019 12:49 pm
by EViews Gareth
It might be data related - would it be possible to email Jason the workfile into which you're importing the map, and stating which series you're matching the data to?

Re: EV11 crash when working with GeoMap

Posted: Fri May 17, 2019 5:27 am
by Wiz_Ven
Thank you for your reply. Here you find the Eviews file. If you create a new US GeoMap at state-level and associate states with "av_num_torn" series you find in the WF1 file attached, eviews crashes. No matter which source you use to create the map, eviews always crashes. Eviews also crashes when you simply try to save the US map you just created (using "Freeze" command) without attaching any series.

Re: EV11 crash when working with GeoMap

Posted: Mon May 20, 2019 10:15 am
by EViews Jason
Thank you for the workfile. We found the problem. It will be fixed in the next patch.

Re: EV11 crash when working with GeoMap

Posted: Fri Aug 09, 2019 7:34 am
by ppicchetti
I've just installed the Jul 30 2019 build, and it crashes every time I just try to create a GeoMap new object, even before trying to load any shapefile Running EViews 11 on Windows 7). Has anyone else experienced the same issue?

Re: EV11 crash when working with GeoMap

Posted: Fri Aug 09, 2019 8:05 am
by EViews Gareth
No other reports of that - weird. Could you email support@eviews.com so we can investigate further?

Re: EV11 crash when working with GeoMap

Posted: Fri Jan 24, 2020 6:28 am
by fmramos
Hi there! I'm having the same issue. I sent an email to support@eviews.com recently, but I don't now if they got the message. Whenever I try to use geomap tool, EV11 crashes. Tks, Fabio

Re: EV11 crash when working with GeoMap

Posted: Tue Jan 28, 2020 11:35 am
by fmramos
Probably it is something related to internet connection, proxy etc. At home it is working OK. At office, whenever I open the tool for geomap, EV11 crashes. :|