Random Crashing

For notifying us of what you believe are bugs or errors in EViews.
Please ensure your copy of EViews is up-to-date before posting.

Moderators: EViews Gareth, EViews Moderator

KUN0
Posts: 51
Joined: Thu Feb 23, 2012 9:17 am

Random Crashing

Postby KUN0 » Fri Oct 16, 2015 5:00 am

Since the most recent patch several of us in the office have noticed eviews 9 crashing a lot more than usual. I can't pinpoint specifics, and they don't always happen in the same place, but the crash rate has definitely increased substantially.

We are using the enterprise edition, October 13 build.

johansamuelsson
Posts: 160
Joined: Thu Mar 03, 2011 10:07 pm
Contact:

Re: Random Crashing

Postby johansamuelsson » Fri Oct 16, 2015 5:57 am

Hi

We also had a lot more numbers of (unexplained) crashes when we use the October 13 build. It is mainly a little larger programs, which includes many sub-programs, that crashes.

We have downgraded to 6 October build (where everything works fine) while we are waiting for new version.

Regards Johan

EViews Gareth
Fe ddaethom, fe welon, fe amcangyfrifon
Posts: 13307
Joined: Tue Sep 16, 2008 5:38 pm

Re: Random Crashing

Postby EViews Gareth » Fri Oct 16, 2015 8:27 am

Thanks, we are investigating.

Are you using 32bit or 64bit?
Follow us on Twitter @IHSEViews

johansamuelsson
Posts: 160
Joined: Thu Mar 03, 2011 10:07 pm
Contact:

Re: Random Crashing

Postby johansamuelsson » Fri Oct 16, 2015 12:53 pm

We are using 32 Regards Johan

EViews Gareth
Fe ddaethom, fe welon, fe amcangyfrifon
Posts: 13307
Joined: Tue Sep 16, 2008 5:38 pm

Re: Random Crashing

Postby EViews Gareth » Fri Oct 16, 2015 2:43 pm

We released a patch today that fixed a number of issues with graphs. Please let us know if it helps in your cases.
Follow us on Twitter @IHSEViews

johansamuelsson
Posts: 160
Joined: Thu Mar 03, 2011 10:07 pm
Contact:

Re: Random Crashing

Postby johansamuelsson » Mon Oct 26, 2015 4:41 am

Hi, it helped

We have tested various of systems with version October 13 build and it seems that most of the system works.

For some programs Eviews crashes after it is completely finished (ie, it does everything it's supposed to and then crashes). This is however nothing new, we have had this kind of problem for a few program/system since last spring (and it's ok for us)

Regards Johan

Rajan Pandey
Posts: 2
Joined: Wed Nov 04, 2015 6:00 am

Re: Random Crashing

Postby Rajan Pandey » Wed Nov 04, 2015 6:08 am

I recently purchased EVIEWS v9. I am using 32-bit system and every time I run AR-GARCH the software crashes. I have clicked "check for online solution" option but the problem still persists. Thanks

EViews Glenn
EViews Developer
Posts: 2671
Joined: Wed Oct 15, 2008 9:17 am

Re: Random Crashing

Postby EViews Glenn » Wed Nov 04, 2015 12:06 pm

There should be a patch going out later today to fix this one.

For the moment, you may estimate your ARCH equation using the EViews legacy optimization method. To select this method when you perform your estimation, click on the Estimate dialog to and select ARCH in the combo to show the ARCH dialog. Click on the Options tab, and choose “EViews Legacy” in the Optimization Method drop-down menu at the top left of the options page. Our apologies for the inconvenience.

Rajan Pandey
Posts: 2
Joined: Wed Nov 04, 2015 6:00 am

Re: Random Crashing

Postby Rajan Pandey » Thu Nov 05, 2015 1:46 am

It works. Many thanks.


Return to “Bug Reports”

Who is online

Users browsing this forum: No registered users and 19 guests