new update is crashing eviews when I run a program

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jbonanca
Posts: 33
Joined: Mon Dec 06, 2010 1:49 pm

new update is crashing eviews when I run a program

Postby jbonanca » Wed Oct 14, 2015 5:30 am

Hi -- the new patch seem to be crashing eviews when I run certain programs -- is there a way to roll back to a previous patch?

EViews Steve
EViews Developer
Posts: 789
Joined: Tue Sep 16, 2008 3:00 pm
Location: Irvine, CA

Re: new update is crashing eviews when I run a program

Postby EViews Steve » Wed Oct 14, 2015 7:23 am

Can you provide more details on what is causing the crash? We can't fix it without knowing how to reproduce the issue.

But to answer your rollback question, you can download the previous patch files here:
32-bit EViews 9: http://eviewsupdates.s3.amazonaws.com/E ... 100615.exe
64-bit EViews 9: http://eviewsupdates.s3.amazonaws.com/E ... 100615.exe
Student Version (Windows): http://eviewsupdates.s3.amazonaws.com/E ... 100615.exe

jbonanca
Posts: 33
Joined: Mon Dec 06, 2010 1:49 pm

Re: new update is crashing eviews when I run a program

Postby jbonanca » Wed Oct 14, 2015 9:03 am

Thank you Steve -- it was indeed something with the update because everything is fine again. Can I send you a file over the next day or two outside of the forum, as soon as I get the time? thank you!

EViews Steve
EViews Developer
Posts: 789
Joined: Tue Sep 16, 2008 3:00 pm
Location: Irvine, CA

Re: new update is crashing eviews when I run a program

Postby EViews Steve » Wed Oct 14, 2015 9:04 am

Sure. Send the email to steve@eviews.com and put in a link to this posting so I know what it's about.

Steve

EViews Steve
EViews Developer
Posts: 789
Joined: Tue Sep 16, 2008 3:00 pm
Location: Irvine, CA

Re: new update is crashing eviews when I run a program

Postby EViews Steve » Thu Oct 15, 2015 8:01 am

Did you get a chance to send me the file yet?

jbonanca
Posts: 33
Joined: Mon Dec 06, 2010 1:49 pm

Re: new update is crashing eviews when I run a program

Postby jbonanca » Mon Oct 26, 2015 7:34 am

Steve -- apologies for my delay in getting you a file, but good news: the latest build appears to have resolved the issue. thank you!


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