Connectivity - Lost heart beat
Posted: Mon Jan 05, 2009 11:35 pm
Hi,
Our organization has recently implemented Eviews6 with 100 site license. There was occasion that a faculty had successful connected to Eviews 6 and subsequently exit when he finished his task. But a while later, he tried to click on Eviews6 icon to launch the application, he got the following message:
'Unable to obtain license from server (my license server IP): unable to connect to server.'
He tried again and was unsuccessful. I had a look at the license manager log files are saw this
granted license #120 for serial 60K00440 to aurobindo@10.4.32.21
reclaimed license #120 held by aurobindo@10.4.32.21 due to lost heartbeat
Possible to explain why he did not managed to reconnect after closing the application awhile ago and what is lost heartbeat?
He was able to log in much later say an hour later...
Thanks
Our organization has recently implemented Eviews6 with 100 site license. There was occasion that a faculty had successful connected to Eviews 6 and subsequently exit when he finished his task. But a while later, he tried to click on Eviews6 icon to launch the application, he got the following message:
'Unable to obtain license from server (my license server IP): unable to connect to server.'
He tried again and was unsuccessful. I had a look at the license manager log files are saw this
granted license #120 for serial 60K00440 to aurobindo@10.4.32.21
reclaimed license #120 held by aurobindo@10.4.32.21 due to lost heartbeat
Possible to explain why he did not managed to reconnect after closing the application awhile ago and what is lost heartbeat?
He was able to log in much later say an hour later...
Thanks