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Citrix/RD forbidden on lab license

Posted: Thu Oct 30, 2014 3:48 am
by aorenes
Hi,

I'm the Eviews Server Administrator at a university, we have the license "EViews Acad. Unlimited Cloneable Lab License" and when we try to connect I have an alert that says "Unable to obtain license from server XXX this license may not be used with Citrix or Windows Terminal Services". What is the solution?

Best regards.

Re: Citrix/RD forbidden on lab license

Posted: Thu Oct 30, 2014 7:56 am
by EViews Gareth
You'll have to contact our team at sales@eviews.com