Win7 x64 Installation Problem

For questions regarding installation and registration of EViews.

Moderators: EViews Gareth, EViews Jason, EViews Steve, EViews Moderator

caburdick
Posts: 24
Joined: Mon Jun 15, 2009 7:41 am

Win7 x64 Installation Problem

Postby caburdick » Tue Jan 29, 2013 6:56 am

I am migrating all of my software to a new workstation running Win7 x64. I am having trouble migrating Eviews 7. The install seems to run fine and claims to have installed Eviews successfully but when I try to run Eviews, the application pops up momentarily but then diappears; I never get to the registration dialogs. I know Eviews runs on Win 7 x64 beacuse I have it installed on on my current workstation (also Win7 x64) and it runs just fine. The new workstation has dual Xeon processors and solid state hard disk....are there any compatibility problems? Any help or advice will be appreciated!

caburdick
Posts: 24
Joined: Mon Jun 15, 2009 7:41 am

Re: Win7 x64 Installation Problem

Postby caburdick » Tue Jan 29, 2013 7:02 am

I am running Eviews 7.1 Enterprise Edition May 12,2010 Build

caburdick
Posts: 24
Joined: Mon Jun 15, 2009 7:41 am

Re: Win7 x64 Installation Problem

Postby caburdick » Tue Jan 29, 2013 7:21 am

Here is the event log documenting the launch failure for Eviews....gibberish to me but hopefully helpful to somebody fuent in windows error messages


Level Date and Time Source Event ID Task Category
Error 1/29/2013 8:47:11 AM Application Error 1000 (100) "Faulting application name: EViews7.exe, version: 7.0.0.1, time stamp: 0x4bead055
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x31203d20
Faulting process id: 0x1b58
Faulting application start time: 0x01cdfe272280a7b0
Faulting application path: C:\Program Files (x86)\EViews7\EViews7.exe
Faulting module path: unknown
Report Id: 614011c0-6a1a-11e2-8dcd-3085a911262e"

caburdick
Posts: 24
Joined: Mon Jun 15, 2009 7:41 am

Re: Win7 x64 Installation Problem

Postby caburdick » Tue Jan 29, 2013 9:04 am

I applied the 7.2 Upgrade patch and this seems to have done the trick!

caburdick
Posts: 24
Joined: Mon Jun 15, 2009 7:41 am

Re: Win7 x64 Installation Problem

Postby caburdick » Tue Jan 29, 2013 9:06 am

Any information why 7.1 runs on on older Win 7 x64 platform but a newer Win7 x64 platform requires 7.2? Just curious....

EViews Gareth
Fe ddaethom, fe welon, fe amcangyfrifon
Posts: 13319
Joined: Tue Sep 16, 2008 5:38 pm

Re: Win7 x64 Installation Problem

Postby EViews Gareth » Tue Jan 29, 2013 9:26 am

No idea :D
Follow us on Twitter @IHSEViews


Return to “Installation and Registration”

Who is online

Users browsing this forum: No registered users and 29 guests