Error installing iKernel.exe: (0X10000)

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sandheadhorn
Posts: 1
Joined: Thu Mar 12, 2009 10:27 pm

Error installing iKernel.exe: (0X10000)

Postby sandheadhorn » Thu Mar 12, 2009 10:52 pm

There is an error when I installed eviews, a windows poped up saying "Error installing iKernel.exe: (0X10000)". I have tried the suggestions on installshield's site(http://consumerdocs.installshield.com/s ... &sliceId=1), but the problem still exists. What should I do?
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EViews Gareth
Fe ddaethom, fe welon, fe amcangyfrifon
Posts: 13319
Joined: Tue Sep 16, 2008 5:38 pm

Re: Error installing iKernel.exe: (0X10000)

Postby EViews Gareth » Fri Mar 13, 2009 8:03 am

This error generally occurs when you don't have administrator rights on your computer. Log into an administrator account and then try installing EViews.
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plasticarmymen
Posts: 1
Joined: Fri Aug 21, 2009 8:17 am

Re: Error installing iKernel.exe: (0X10000)

Postby plasticarmymen » Fri Aug 21, 2009 8:26 am

I have the same problem with Eviews6. However, there is no such problem with my Eviews5. I'm pretty sure I'm the only administrator account on my computer. Any other suggestions? Thanks!
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EViews Gareth
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Posts: 13319
Joined: Tue Sep 16, 2008 5:38 pm

Re: Error installing iKernel.exe: (0X10000)

Postby EViews Gareth » Fri Aug 21, 2009 8:37 am

You'll have to contact us directly - support@eviews.com
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