Unable to display help right pane across the Network
Posted: Tue May 29, 2018 6:53 am
Dear all,
we are facing a problem with displaying right pane content of Help menu topics (F1) from within Eviews 10 menu.
We are running Eviews10 via a network file share and we had faced the same issue a couple of months ago and managed to resolve it
by adding to our users' PCs registry records as per below workaround provided from Microsoft :
https://support.microsoft.com/en-us/help/896054/you-cannot-open-remote-content-by-using-the-infotech-protocol-after-yo
Apparently, this has stopped working, probably due to some sort of security update taking place during May 2018.
We have tried digging into the *.ini files of Eviews for settings relevant to "HelpPath" with no success.
Apart from copying the help file locally to the users' PCs and running it by double-clicking the .chm file, is there any workaround in order
to continue opening it from within Eviews10 menu?
Thank you very much in advance!!
we are facing a problem with displaying right pane content of Help menu topics (F1) from within Eviews 10 menu.
We are running Eviews10 via a network file share and we had faced the same issue a couple of months ago and managed to resolve it
by adding to our users' PCs registry records as per below workaround provided from Microsoft :
https://support.microsoft.com/en-us/help/896054/you-cannot-open-remote-content-by-using-the-infotech-protocol-after-yo
Apparently, this has stopped working, probably due to some sort of security update taking place during May 2018.
We have tried digging into the *.ini files of Eviews for settings relevant to "HelpPath" with no success.
Apart from copying the help file locally to the users' PCs and running it by double-clicking the .chm file, is there any workaround in order
to continue opening it from within Eviews10 menu?
Thank you very much in advance!!