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RETRIEVING SERIAL NUMBER ALTERNATIVES

Posted: Mon Jan 11, 2016 8:38 am
by DUM00
Hi

I bought eviews 8 SV a few months ago via (IHS Online Store) {http://shop.ihs.com/buy/en/ihs/} . I´ve installed it successfully, however, i had to format my PC and lost my serial number :( .

I can access my account in the IHS Online Store and see the order details of the EViews i bought (Order number, order date, billing and shiping info), but i can´t see the serial number anywhere.

I´ve tried contacting IHS Customer Care with no success (they´re not asnwering at all).

Is there any alternative way, beside IHS customer care, to retrive my serial number?

Best regards from Mexico.

Re: RETRIEVING SERIAL NUMBER ALTERNATIVES

Posted: Mon Jan 11, 2016 9:22 am
by EViews Gareth
Just email sales@eviews.com with your order information.

Re: RETRIEVING SERIAL NUMBER ALTERNATIVES

Posted: Mon Jan 11, 2016 2:22 pm
by DUM00
Thank you so much Gareth.

I did what you told me and i already have my serial number back :).

Re: RETRIEVING SERIAL NUMBER ALTERNATIVES

Posted: Tue Jul 04, 2017 10:08 am
by curquiza
Hello,

That´s is me again, Prof. Carlos Urquiza from the School of Economics at U.M.S.N.H. in Morelia, Michoacán. México.
Our problem here is, that pupil Isabel Cruz Ezquivel had installed on an older loptop, EViews version 9 the student lite version.

What I did was, since I´m the computer support guy here at school, I installed on her computer but it was stolen including her cel phone where she keapt the licence number she was given and since a new installation and registration was entered again, the system returned saying that her licence had expired under her name.

Our question now is, if it is possible to re-register and been able to obtain a new permit to use the EViews student version, and complete a whole new installation on Isable´s new computer?

Thank you in advance,

Prof/cuv
fevaq/umsnh/gdc

From tortilla land

Re: RETRIEVING SERIAL NUMBER ALTERNATIVES

Posted: Tue Jul 04, 2017 12:01 pm
by EViews Gareth