Excel Add in says eviews license invalid

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Redwing153
Posts: 30
Joined: Sat May 30, 2015 5:10 am

Excel Add in says eviews license invalid

Postby Redwing153 » Sat May 30, 2015 5:21 am

Hello,

I've just installed EViews 9 and I am trying to use the excel add in. However, excel is returning the error message "Eviews license invalid : license has expired".
There doesn't appear to be anything wrong with my eviews access, the program works fine and the registration wizard confirms my license.

I'm using Excel 2007.
I should add that on my PC I have an expired version of an Eviews 8 trial.

Does anyone have any ideas what might be wrong here?

thanks

EViews Steve
EViews Developer
Posts: 434
Joined: Tue Sep 16, 2008 3:00 pm
Location: Irvine, CA

Re: Excel Add in says eviews license invalid

Postby EViews Steve » Tue Jun 02, 2015 7:04 am

There was an issue with the admin in the initial release of EViews 9. Please update to the latest patch from our downloads page or from within EViews.


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Redwing153
Posts: 30
Joined: Sat May 30, 2015 5:10 am

Re: Excel Add in says eviews license invalid

Postby Redwing153 » Tue Jun 02, 2015 11:14 am

Thanks, I've tried this and it has no effect - I'm still getting the same error message and the Eviews version is up to date - is there a post sales help number I can call?

EViews Gareth
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Re: Excel Add in says eviews license invalid

Postby EViews Gareth » Tue Jun 02, 2015 11:31 am

949 856 3368

Have your EViews serial number handy. Ask to speak to Steve :D
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Redwing153
Posts: 30
Joined: Sat May 30, 2015 5:10 am

Re: Excel Add in says eviews license invalid

Postby Redwing153 » Fri Jun 19, 2015 9:31 am

Thanks. Steve explained what the problem was for me. For anyone else experiencing the same issue, I had a 32bit trial of eviews 8 installed, whereas I was using eviews 9 64bit. Excel was trying to use the 32bit add in (or something like that!). Anyway, uninstalling the trial version did the trick.


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